Effective date: 24 August 2026 | Last updated: 24 August 2026
Quick summary: We collect information you provide, such as your name, email address, telephone number, consultation or appointment information, and messages you send to us. We also collect limited technical and usage information through cookies, analytics tools, pixels, and similar technologies.
We do not generally sell personal information for monetary payment. However, certain disclosures of device identifiers, cookie information, or similar information to advertising and analytics partners may be considered a “sale” or “sharing” under certain privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”). California residents may have the right to opt out of this activity as described below.
Important: This website is not intended for medical emergencies. If you are experiencing a medical emergency or sudden, severe vision loss or another urgent medical condition, call 911 or your local emergency number immediately.

1) Who we are

This Privacy Policy describes how Zhu Vision – Modern Laser & Cataract Eye Surgery (“Zhu Vision,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit or interact with ZhuVision.com and related online services that link to this Privacy Policy (collectively, the “Site”).
Zhu Vision is a physician-owned ophthalmology practice providing modern laser vision correction, cataract surgery, refractive surgery, and related eye-care services.
Contact:
Zhu Vision – Modern Laser & Cataract Eye Surgery
1010 W La Veta Ave #615, Orange, CA 92868
Phone: 714-983-5001
Email: info@zhuvision.com

2) Information we collect

We may collect the following categories of information depending on how you interact with us:

• Information you provide: Your name, email address, telephone number, mailing address, and other information you submit through website forms, consultation requests, referral forms, questionnaires, or other communications.
• Consultation and appointment information: Information you provide when requesting or scheduling a consultation, evaluation, appointment, or other service.
• Health-related information: Information about your vision, eye health, symptoms, medical history, treatment interests, or other healthcare-related information that you voluntarily provide.
• Communications: Records and content of emails, telephone inquiries, online forms, website chat communications, text messages, and other correspondence with us.
• Marketing information: Contact details and communication preferences you provide when signing up for newsletters, educational information, events, promotions, or other communications.
• Technical and usage information: Internet Protocol (“IP”) address, browser type, operating system, device type, device identifiers, referring and exit pages, pages visited, links clicked, time spent on pages, timestamps, and similar usage information.
• Approximate location information: We may infer your general geographic area from information such as your IP address or device settings.
• Cookies and similar technologies: Cookies, pixels, analytics technologies, advertising identifiers, and similar technologies that help operate the Site, remember preferences, measure performance, and support marketing activities.

3) How we use information

We may use personal information to:

• Respond to questions, inquiries, consultation requests, and appointment requests.
• Provide information about LASIK, PRK, EVO ICL, cataract surgery, custom lens replacement, refractive lens exchange, and other eye-care services.
• Schedule, administer, or confirm consultations and appointments.
• Communicate with patients and prospective patients about requested services.
• Provide customer service and respond to communications.
• Operate, maintain, troubleshoot, secure, and improve the Site.
• Analyze website traffic, usage patterns, and the effectiveness of our content.
• Personalize portions of your website experience.
• Send administrative communications, including service notices, security messages, and updates to our policies.
• Send marketing or educational communications where permitted by law and consistent with your communication preferences.
• Measure and improve advertising and marketing campaigns.
• Detect, investigate, and prevent fraud, misuse, security incidents, and other potentially unlawful activity.
• Comply with legal, regulatory, professional, and contractual obligations.
• Protect our legal rights and the safety and security of our patients, users, employees, and others.
• Carry out a merger, acquisition, financing, restructuring, sale of assets, or other business transaction.
• Use information for other purposes disclosed to you when the information is collected or with your consent.

4) Health information and HIPAA

Because Zhu Vision is a healthcare practice, information you provide to us may in some circumstances constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) or other applicable healthcare privacy laws.
When Zhu Vision receives or maintains PHI in its role as a healthcare provider, that information will be handled in accordance with applicable healthcare privacy laws and any applicable Notice of Privacy Practices.
This general website Privacy Policy is intended primarily to explain our privacy practices relating to the Site and does not replace any rights or obligations that apply to PHI under HIPAA.
Please avoid including highly sensitive medical information in ordinary email, general website contact forms, or other non-secure communications unless the form or communication method specifically indicates that it is intended for the secure transmission of medical information.
If you are experiencing an urgent eye problem or medical emergency, do not rely on a website form or email for immediate medical assistance.

5) How we disclose information

We may disclose personal information in the following circumstances:

• Service providers: We may provide information to companies that help us operate our business and Site, including website hosting providers, analytics providers, communication platforms, scheduling tools, form providers, security providers, spam-prevention services, customer relationship management platforms, and other technology vendors.
• Healthcare-related service providers: Where appropriate and permitted by law, information may be shared with providers or entities involved in facilitating healthcare services requested by you.
• Analytics and advertising partners: Certain technical information, device identifiers, cookie information, or website activity may be provided to analytics or advertising partners to measure Site use and marketing effectiveness.
• Professional advisers: Information may be shared with attorneys, accountants, consultants, insurers, auditors, and other professional advisers where reasonably necessary.
• Legal and safety purposes: We may disclose information when required or permitted by law, regulation, subpoena, court order, governmental request, or when reasonably necessary to protect rights, safety, property, or security.
• Business transfers: Information may be transferred as part of a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
• With your direction or consent: We may disclose information when you instruct us to do so or otherwise provide consent.

We do not generally sell personal information in exchange for money. However, certain disclosures involving advertising cookies, pixels, IP addresses, device identifiers, or similar information may constitute “selling” or “sharing” under the broad definitions used by certain state privacy laws.

Mobile and SMS information

We do not sell or share your mobile telephone information, SMS opt-in information, or text-message consent with third parties or affiliates for their own marketing or promotional purposes.
We may provide such information to service providers that assist us in operating a messaging program on our behalf, subject to applicable contractual and legal restrictions.
Message frequency may vary, and message and data rates may apply.

6) Cookies, analytics, and advertising

We and our service providers may use cookies, pixels, tags, analytics technologies, advertising identifiers, and similar technologies.
These technologies may include:

• Necessary or functional technologies: Used to provide website functionality, security, communications, and features requested by you.
• Preference technologies: Used to remember settings and preferences.
• Analytics or statistics technologies: Used to understand Site traffic, visitor behavior, and website performance.
• Marketing technologies: Used to measure advertising, understand campaign effectiveness, and in some cases provide advertising based on website activity.

We may use third-party analytics services, such as Google Analytics, to help understand how visitors interact with our Site.
You can manage certain cookie preferences through the consent-management controls available on the Site. You may also configure your browser to block or delete cookies.
Disabling certain technologies may affect the functionality or performance of parts of the Site.
Where required by applicable law, we will seek consent before activating certain non-essential cookies or similar technologies.

7) Your choices and privacy rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to or information about personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain personal information.
• Object to or restrict certain processing.
• Opt out of certain targeted advertising, selling, or sharing of personal information.
• Withdraw consent where processing is based on consent.
• Opt out of marketing emails using the unsubscribe instructions provided in those communications.
• Exercise applicable privacy rights without unlawful discrimination.

These rights are subject to exceptions and limitations established by applicable law.
To submit a privacy request, contact:
Phone: 714-983-5001
Email: info@zhuvision.com
We may need to verify your identity before completing certain requests. This may require confirming information such as your name, email address, telephone number, or information associated with your previous interactions with us.
Where permitted by law, an authorized agent may also submit certain requests on your behalf.

8) California Privacy Notice — CCPA/CPRA

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), may provide you with additional privacy rights.
Depending on your interactions with Zhu Vision, categories of personal information collected may include:

• Identifiers, such as name, mailing address, email address, telephone number, IP address, and device identifiers.
• Internet or electronic activity information, such as browsing history, website activity, referring pages, and interactions with the Site.
• Approximate geolocation information.
• Communications and correspondence.
• Audio information where telephone communications are recorded as permitted by applicable law.
• Inferences regarding interests, service preferences, or website behavior.
• Health-related information voluntarily submitted in connection with requests for healthcare services, subject to applicable healthcare privacy laws.

We may use these categories of information to provide services, respond to inquiries, operate and secure our Site, improve our services, conduct analytics, perform marketing, comply with legal requirements, and carry out the other purposes described in this Policy.

Sale or sharing of personal information

We do not generally sell personal information in exchange for monetary payment.
However, the use of certain advertising cookies, pixels, or similar technologies and the disclosure of identifiers such as IP addresses or device identifiers to advertising or marketing partners may be considered a “sale” or “sharing” under California law.
California residents may therefore have the right to opt out of such selling or sharing and of certain cross-context behavioral advertising.
You may exercise applicable opt-out rights through the cookie or consent-management controls available on the Site or by contacting:
info@zhuvision.com
Where required by applicable law, we may also recognize qualifying browser-based opt-out preference signals, such as the Global Privacy Control (“GPC”).

Sensitive personal information

We do not use sensitive personal information to infer characteristics about individuals except where permitted by law or with appropriate consent.
Healthcare information maintained by Zhu Vision as PHI may be governed by HIPAA and related healthcare privacy laws rather than the CCPA/CPRA.

Non-discrimination

We will not unlawfully discriminate against you because you exercise a privacy right available to you under California law.

9) International visitors — EEA, UK, and other jurisdictions

Zhu Vision is located in the United States and primarily serves patients in Southern California.
If you access the Site from the European Economic Area (“EEA”), United Kingdom, or another jurisdiction with additional privacy requirements, applicable privacy law may provide you with additional rights.
Where applicable, our legal bases for processing personal data may include:

• Your consent.
• Providing services or taking steps at your request.
• Our legitimate interests in operating, securing, analyzing, and improving the Site.
• Compliance with legal obligations.
• Protection of legal rights or vital interests where applicable.

Depending on applicable law, you may have rights to access, correct, erase, restrict, object to processing, withdraw consent, or request data portability.
Because Zhu Vision and its primary systems are located in the United States, information submitted through the Site may be processed or stored in the United States.

10) Data security and retention

We use reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no internet transmission, database, or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to:

• Provide requested services.
• Maintain appropriate business and healthcare records.
• Fulfill the purposes described in this Policy.
• Comply with legal, regulatory, tax, accounting, or professional obligations.
• Resolve disputes.
• Protect our rights.
• Enforce agreements.

Different categories of information may be retained for different periods depending on the nature of the information and applicable legal requirements.

11) Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate authorization.
If you believe a child under 13 has provided personal information to us through the Site without appropriate authorization, please contact us so that we can review the circumstances and take appropriate action.
This section does not prevent parents, guardians, or other authorized persons from contacting Zhu Vision regarding eye-care services for a minor.
Healthcare information relating to minor patients may be maintained as permitted or required by applicable healthcare and medical-record laws.

12) Contact us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, contact:
Zhu Vision – Modern Laser & Cataract Eye Surgery
1010 W La Veta Ave #615, Orange, CA 92868
Phone: 714-983-5001
Email: info@zhuvision.com
We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements, or privacy practices. When we make changes, we will update the “Last updated” date at the beginning of this Policy.